Category: About

Accessibility Statement

Accessibility Statement

Updated: March 2022.

PrePlan Funeral Trust strives to ensure that its services are accessible to people with disabilities. PrePlan Funeral Trust
has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible
for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort
and independence.

Accessibility on makes available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility
server. The software allows to improve its compliance with the Web Content Accessibility Guidelines
(WCAG 2.1).

Enabling the Accessibility Menu
The accessibility menu can be enabled either by hitting the tab key when the page first loads or by clicking
the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a
moment for the accessibility menu to load in its entirety.

PrePlan Funeral Trust continues its efforts to constantly improve the accessibility of its site and services in the belief
that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with

In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan with
UserWay’s Accessibility Scanner to identify and fix every possible accessibility barrier on our site.
Despite our efforts to make all pages and content on fully accessible, some content may not have yet been
fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most
appropriate technological solution.

Here For You
If you are experiencing difficulty with any content on or require assistance with any part of our site, please
contact us during normal business hours as detailed below and we will be happy to assist.

Contact Us
If you wish to report an accessibility issue, have any questions or need assistance, please contact PrePlan Funeral Trust

Customer Support as follows:
Phone: 1.800.577.3752



Founded in 1889, New York State Funeral Directors Association Inc. is among the oldest associations of funeral directors in the United States.

Headquartered in Albany, New York, the NYSFDA provides professional services and programming to benefit their members who serve the needs of families throughout New York State. They represent nearly 900 New York State funeral firms – all adhering to an enforceable Code of Ethics.

In 1988 the Association established PrePlan Funeral Trust, a prefunded funeral trust administered for the New York State Funeral Directors Association by Funeral Director Support Services, Inc., a New York State corporation.

To learn more about NYSFDA, visit their website:



We’re celebrating 35 years! Established in 1988, PrePlan Funeral Trust is a prefunded funeral trust administered for the New York State Funeral Directors Association (NYSFDA), by Funeral Director Support Services, Inc., a New York State corporation.

Member funeral firms of NYSFDA have exclusive access to the services of PrePlan Funeral Trust, the industry leader in preneed trust fund management. PrePlan achieves 100% compliance with all state laws and regulations, offering complete security for both consumers and funeral directors. Accredited by the Better Business Bureau, PrePlan is proud to hold an A+ rating.

For 35 years, PrePlan has served as New York’s preeminent pre-funded funeral trust administrator. Our knowledgeable and confidential staff are well-versed in New York State law and have been supporting NYSFDA members for decades. Currently nearly 600 funeral homes across New York State offer PrePlan’s trusted services to over 100,000 consumers.

In 2022 PrePlan earned the prestigious Torch Award, the highest recognition given to area businesses, by the Better Business Bureau (BBB). This award honors businesses for their ability to demonstrate the highest standards of customer service, community involvement, adherence to truthful and honorable business practices, and outstanding reliability.

Learn why you should trust PrePlan with your preneed trust accounts.

Our Knowledgeable Staff

Melissa Sargalis
Director of Preneed Trust Services
PrePlan Staff

Vesta Caunitz | PrePlan Administrator
Amy Coonan | Senior Preneed Administrator
Rebecca Dawes | PrePlan Administrator
Kara Grennon | PrePlan Administrator
Tammy Keenan | PrePlan Administrator
Amanda LaPointe | PrePlan Administrator
Allison Matheson
| PrePlan Administrator
Erin Townsend | PrePlan Administrator
Ivan Antonyuk | Director of Information Technology
Mark Magram | Senior Software Developer

Our Trustees

David A. Parente | Chair
Charles A. Castiglia, CFSP
Nicholas A. Farenga
Mark J. Nolan
David L. Perotto

Connect with us at – we look forward to hearing from you!

PrePlan Funeral Trust 2022. All rights reserved.